Our Service Offerings
We provide expert human-centered design services, from UX and research to service design and UCD training, ensuring solutions that truly meet user needs.
User Centred Innovation
Define the product or service your users really need:
- Discoveries
- Ethnographic research
- User needs prioritisation
- Competitor analysis
- Innovation workshops
Service Design
Gain a holistic understanding of your end-to-end customer experience across multiple channels and touch-points:
- Customer journey mapping
- Identify & prioritise customer pain-points
- Overlay business goals and capabilities
- Future customer journey design
UX Research & Evaluation
Understand how users interact with your digital touch-points. Reduce risk by ensuring critical tasks are easy to perform with your product or service.
Testing designs and journeys with real target customers:
- Moderated lab or remote tests
- Mobile, web, desktop & multi-channel evaluations
- Connected device & immersive tech UX
Persona Creation
Understand your customers better, how they use your products and how their needs for your service differ. All based on world class design research.
Transform Your UX
Join Us in Innovating the Future
Unlock the potential of your digital products and services. Our consultancy will guide you through the complexities of user-centered design, ensuring your offerings resonate with the intended users.
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